Hiring a skip should be simple. You’ve got a project on the go, whether it’s clearing the garden, renovating your home or managing a busy worksite, and you just need the waste gone. But for many people, hiring a skip ends up being more stressful than it needs to be. Hidden charges, late deliveries, missed collections and poor communication are some of the most common complaints we hear from customers who have had bad experiences elsewhere.
At Rabbit Skips, we believe it doesn’t have to be this way. After 30 years serving homes and businesses across Sussex, we’ve seen the frustrations people face in the industry – and we’ve built our service around avoiding them. Here’s what to look out for when choosing a skip hire company and why we do things differently.
1. Hidden Charges That Creep Up Later
Some companies advertise a low price upfront but sting you with unexpected costs later – for permits, excess weight or extra time. This can leave you with a bill far higher than you expected.
The Rabbit difference: Our pricing is straightforward and transparent. We make sure you know exactly what you’re paying for from the outset, with no nasty surprises.
2. Skips That Arrive Late – or Not at All
There’s nothing worse than planning a weekend project, only for the skip not to turn up when you need it. Delays cause frustration, lost time, and extra expense.
The Rabbit difference: We pride ourselves on reliable deliveries and collections, with flexible booking options to suit your schedule. We’re a local business, so we’re never far away.
3. Confusing Skip Sizes
Ever ordered a skip, only to find it’s far too small – or unnecessarily big? Many companies don’t make it easy to understand what size you really need, which often means overpaying.
The Rabbit difference: We give clear, practical advice on skip sizes, with examples of what each size can hold. Our friendly team is always happy to talk it through with you before you book.
4. Waste That Just Gets Dumped
Not every company is upfront about what happens to your waste once it leaves your driveway. Too often, it ends up in landfill unnecessarily.
The Rabbit difference: We’re proud of our environmental credentials. Waste from our skips goes through our recycling process, with as much as possible diverted from landfill. We even use non-recyclable waste to generate green energy at our power plant.
5. Poor Communication
Whether it’s unclear instructions or struggling to get through on the phone, poor communication can turn a simple hire into a headache.
The Rabbit difference: We’re a friendly, family-run company. When you call Rabbit, you’ll get a real person who knows the business – not a faceless call centre.
Skip Hire Made Simple
Hiring a skip shouldn’t be complicated, and with Rabbit Skips, it isn’t. By focusing on reliability, transparency and customer care, we take the stress out of waste removal and help you get the job done.
Need a skip this September? Book online or call our friendly team today and see the Rabbit difference for yourself.
